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Answers For The Workplace E-Memo

Getting a Visit From a Client

You’ve heard the axiom that you never get a second chance to make a good first impression? That’s often in our mind when we go to visit a client or constituent for the first time. And the same works in reverse. We want to present our best selves when a client comes to our place of business.

When a visitor comes to call, you usually want your business looking clean – especially if you’re going to give your visitor a tour. Most everyone takes initiative to that level, but paperloop.com, who advises companies in the manufacturing field, suggests taking your hospitality one step further.

They say, “little things can make a major impact.”

If you know in advance someone is coming to visit, they suggest providing the guest with a list of people in your company they’re likely to meet. This demonstrates preparation on your part, and may ease your visitor's anxiety about remember names. It also simplifies their effort at writing thank-you notes after the visit, if they are inclined to do so.

It’s a very friendly gesture in an otherwise isolated business world – one that may create a bond that strengthens the business relationship.
     
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